Leadership · Organizational Development · Process Improvement

Better Leaders.Stronger Teams.Smarter Processes.

Dixon Development Group helps organizations strengthen leadership, develop employees, improve processes, and create practical systems that drive sustainable performance.

  • 30+ years in operations and leadership
  • 16 years at Harley-Davidson
  • Director of Training and Development
  • M.S. Organizational Development
  • SHRM-CP and Lean certified

Our philosophy

Improving an organization is not simply about changing processes.

It is about helping people understand expectations, develop the skills to succeed, and create systems that support consistently better performance.

Organizational improvement is most effective when leadership development, employee engagement, and process improvement work together. That is what DDG is built to do.

  • Better Leaders

    Leaders who communicate clearly, set expectations, build trust, coach their people, and take ownership of results.

  • Stronger Teams

    Employees who understand their responsibilities, have the skills to succeed, and get meaningful feedback along the way.

  • Smarter Processes

    Work that is documented, repeatable, and free of the unnecessary steps, delays, and confusion that slow teams down.

The Dixon Development System

Develop the People. Improve the Process. Strengthen the Organization.

DDG's signature framework brings leadership, people, processes, and accountability together to create meaningful and sustainable organizational improvement. Select a pillar to see what it covers.

Pillar 01 of 05

Leadership Development

Do our leaders set clear expectations and coach to them?

Develop leaders who communicate effectively, establish expectations, build trust, coach employees, and take responsibility for results.

  • Leadership Foundations
  • New supervisor development
  • Individual leadership coaching
  • Communication and feedback
  • Performance conversations
How this pillar works

Pillar 02 of 05

People and Employee Development

Do our people know what is expected and have the skills to deliver it?

Help employees understand their responsibilities, build necessary skills, receive meaningful feedback, and contribute to organizational success.

  • Job descriptions and role expectations
  • Employee onboarding
  • Role-specific training and qualification
  • Coaching and feedback tools
  • CliftonStrengths and MBTI insight
How this pillar works

Pillar 03 of 05

Process Improvement

Where is the work harder than it needs to be?

Identify inefficiencies, reduce unnecessary work, improve workflow, solve recurring problems, and create reliable operating processes.

  • Process mapping and workflow analysis
  • Waste and inefficiency reduction
  • Root cause analysis
  • Structured problem-solving
  • Visual management
How this pillar works

Pillar 04 of 05

Systems and Standardization

Is the right way documented, taught, and repeatable?

Develop practical systems, documented procedures, training tools, performance measures, and clear expectations that support consistency.

  • Standard operating procedures
  • Standardized work and work instructions
  • Operational checklists
  • Training documentation
  • Performance measures
How this pillar works

Pillar 05 of 05

Accountability and Sustainability

Will the improvement still be there in six months?

Establish ownership, follow-up practices, management routines, and continuous improvement habits that help organizations maintain progress.

  • Daily management systems
  • Action registers and countermeasure logs
  • Follow-up and management routines
  • Continuous improvement habits
  • Train-the-trainer programs
How this pillar works

How we work

Not a training company. A partner in how your organization works.

Training is one tool. DDG works on the whole system: the leaders, the people, the processes, and the management routines that hold improvement in place.

  1. 1

    Listen and assess

    Observe how the work actually gets done, listen to leaders and employees, and identify the needs behind the recurring problems.

  2. 2

    Prioritize and plan

    Agree on what matters most and build a practical plan: the people, process, and system changes that will make the biggest difference first.

  3. 3

    Build and implement

    Work alongside your team to develop leaders, document processes, create training tools, and solve problems in the real work.

  4. 4

    Sustain and step back

    Put ownership, follow-up routines, and improvement habits in place so your organization keeps getting better after the engagement ends.

Meet the founder

From the manufacturing floor to corporate leadership.

Teddy L. Dixon Jr. started on a Harley-Davidson assembly line and rose to Director of Training and Development at Custom Truck One Source. He understands the expectations of executive leadership while recognizing the daily realities faced by supervisors and employees.

That perspective, plus a master's degree in organizational development and credentials in Lean and HR, is what he brings to every engagement.

Teddy L. Dixon Jr.

Founder

  • M.S. Organizational Development and Leadership
  • B.S. Management and Leadership
  • SHRM-CP Certified Professional
  • Lean Manufacturing and Lean Office, University of Michigan
  • Six Sigma Green Belt, Harley-Davidson University
  • CliftonStrengths Coach and MBTI certified

Gower, Missouri · Greater Kansas City

  1. 2003Assembly OperatorHarley-Davidson Motor CompanyManufacturing operations, firsthand
  2. Engineering Change TechnicianHarley-Davidson Motor CompanyEngineering changes and process improvements
  3. Continuous Improvement SpecialistHarley-Davidson Motor CompanyLean, standardized work, problem-solving
  4. 2019Training Manager, Human ResourcesHarley-Davidson Motor CompanyTraining and workforce capability
  5. 2019 to 2026Director of Training and DevelopmentCustom Truck One SourceCorporate training, 400+ technicians
  6. 2026FounderDixon Development Group, LLCThe Dixon Development System

Experience

A career spent building capability in people.

Selected highlights from Teddy's corporate, technical, and community leadership.

  • 30+Years of operations, leadership, and workforce experience
  • 16Years with Harley-Davidson Motor Company, from assembly to HR leadership
  • 400+Technicians supported across approximately 48 locations
  • 5Tier Service Technician Education Program (STEP) developed and implemented
  • $1M+Community giving supported as Harley-Davidson Foundation Kansas City Chapter Director

Figures describe Teddy Dixon's roles at former employers and organizations, which do not endorse DDG.

Small business consulting

Big-business experience. Practical small-business solutions.

From employee onboarding and HR systems to inventory management and operational improvement, DDG helps small businesses build the structure they need without unnecessary complexity.

Small business consulting
Current engagement · 2026 to present

Building the Foundation for Growth: People, Processes, and Systems in a Small Business

DDG provides a growing food-service business north of Kansas City with hands-on organizational development, human resources support, employee development, process documentation, and operational improvement consulting.

  • Outsourced HR resource: policies, handbook materials, job descriptions
  • Opening and closing checklists and station work instructions
  • Role-specific training checklists and station qualification
  • Action registers, countermeasure logs, and follow-up routines
  • Practical inventory management processes (ongoing)

The ultimate objective is to help the business become less dependent on outside consulting by building internal capabilities and systems that employees and management can sustain independently.

FAQ

Questions, answered

Something else on your mind? Ask Teddy directly.

What does Dixon Development Group do?

Dixon Development Group is a leadership development, organizational improvement, process improvement, workforce development, and business consulting company. DDG helps organizations develop stronger leaders, improve daily operations, create effective management systems, and build workplaces where people and processes work together.

Is DDG a training company?

Training is one tool, not the whole job. DDG is an organizational development and improvement consulting company that works on leadership, employees, processes, and management systems together, so improvements last.

What is the Dixon Development System?

It is DDG's signature framework for identifying organizational needs, developing people, improving processes, establishing accountability, and sustaining improvements. It is built on five areas: leadership development, people and employee development, process improvement, systems and standardization, and accountability and sustainability.

Who does DDG work with?

Manufacturers and technical service organizations, small and growing businesses, and nonprofit organizations. The approach scales from a single location with a handful of employees to multi-site organizations.

Where is DDG located?

DDG is based in Gower, Missouri, and serves greater Kansas City and the surrounding communities.

How do we get started?

Start a conversation through the contact page or call or text 816-728-3389. The first step is understanding your situation: what is working, what keeps breaking, and what you want to be different.

Start a conversation

Let’s build an organization that can sustain its own success.

The goal is not to make clients dependent on a consultant. It is to develop the people and systems that allow organizations to succeed long after the engagement ends.

Text Teddy